Refund policy
REFUND & RETURN POLICY
Last Updated: January 12, 2026
30-Day Return Policy
We accept returns within 30 days of delivery for items that are:
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Unused
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Unopened
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In original packaging
If you simply no longer want the product, you may return it within this window.
Return Shipping
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Customers are responsible for return shipping costs
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Shipping fees are non-refundable
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We recommend using a trackable shipping service
Non-Refundable Items
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Used products
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Opened products
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Items showing signs of misuse, abuse, drops, or improper care
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Clearance or final sale items (if applicable)
Manufacturer Defects
If an item arrives defective or fails due to a manufacturer issue:
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Claims are reviewed case-by-case
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Photo or video proof is required
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If approved, we may cover return shipping or provide a replacement/refund
Jet Fan – 1-Year Manufacturer Warranty
The Diamond Finish portable jet fan is backed by a one-year manufacturer warranty from the date of delivery.
If the jet fan:
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Stops functioning under normal use
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Shows no signs of abuse, drops, water damage, or misuse
We will, at our discretion:
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Replace the product or
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Issue a refund to the original payment method
Proof of defect (photo or video) is required.
Refund Processing
Approved refunds are issued to the original payment method within a reasonable processing time after inspection.